PROTECTION OF PERSONAL DATA

ArtShelli is concerned about the protection of personal data. It is committed to ensuring the best level of protection for your personal data in accordance with the laws in force.

Identity of data controllers

Personal data linked to the www.artshelli.fr site is collected by ArtShelli for the needs of the sales departments.

Manage your orders

The information and data concerning you are necessary for the management of your order and for our commercial relations. They allow me to ship your orders to you, and possibly to contact you, to the extent possible, in the event of cancellation or late shipment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

Personalization of my services

The information and data concerning you allow us to improve and personalize the services I offer you and the information I send you.

ArtShelli information and newsletters

In order to keep you informed of my news and the advantages you can benefit from, you may receive offers by email or sms. I measure the opening rate of my mailings in order to best adapt it to your needs.

Depending on the choices made when creating or viewing your account, you may receive offers and information from ArtShelli. If you do not wish to receive offers and information from ArtShelli, you can oppose the sending by indicating it when you receive the first newsletter where an unsubscribe link has been provided for this purpose or by email using our form on my contact page.

Fight against fraud

In order to secure orders and thus ensure optimal quality of service, the personal data collected as part of your purchases are also processed by ArtShelli to determine the level of risk of fraud associated with each order and, if necessary, to help to modulate the conditions of execution thereof.
I may, depending on the results of the control carried out on the orders, take security measures, in particular requesting additional supporting documents or proposing an alternative mode. These measures will have the effect of suspending your order or, if the result of the analysis does not guarantee the security of the order, of canceling it.
When ordering, certain information identified by an asterisk is required, I invite you to fill in this information correctly. Incorrect or incomprehensible information may result in the cancellation of the order. The occurrence of an incident (unpaid due to fraudulent use of a means of payment, delivery fraud, etc.) will result in the entry of data relating to the order in an alert file. , which may, in future orders, lead me to carry out additional checks.
At any time during the risk analysis conducted by ArtShelli, you will be able to present your observations. In addition, you have the rights of access, rectification, deletion and opposition provided for by law. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply must be sent.
To exercise your rights with regard to the fight against fraud, all you have to do is send me an electronic message on my contact page, indicating your name, first name, e-mail, address and if possible your customer reference. .

Data collected on my site

In particular, I collect and process your name, address, email address, password, telephone number, IP address, connection and navigation data, order history, preferences, delivery incidents, complaints.
The mandatory or optional nature of the data is indicated to you during collection by an asterisk. Certain data is collected automatically as a result of your actions on the www.artshelli.fr site.
I also perform audience measurements and measure, for example, the number of page views, the number of visits to the site, as well as the activity of visitors to the site and their frequency of return.

The data collected on the site www.artshelli.fr are intended for ArtShelli. They can be transmitted to the companies – subcontractors – to which ArtShelli uses in the context of the execution of orders, including management, execution, processing and payment.

Cookies

My site is designed to be particularly attentive to the needs and expectations of my customers. This is one of the reasons why I use cookies to identify you and access your account, manage your shopping cart, store your consultations and personalize the offers I offer and the information I send you.

Use of your data in connection with Social Networks

I invite you to consult the privacy protection policies of social networks in order to be aware of the purposes of use, in particular advertising as well as browsing information that is collected by social networks in connection with the features and applications present on my website. You can configure the access and confidentiality of your data directly on social networks. ArtShelli is not responsible for the use of your data by social networks.